Friday, May 03, 2013

Thank you ......and an Update

The rent is paid as we barely made it. Thank you!

Hopefully we shall soon hear something about Texas Medicaid for Sandi and the discounts on the phone and electric bills from LITE-UP TEXAS that we should have been receiving the last five months if records and forms hadn't been repeatedly lost. I have written the governor's office to complain and attached documentation proving what has been happening.

Since handwritten notes were not getting the job done, I have created a standard form letter that all doctors, hospitals, and support services will  start getting when they bill us. I explain the reality of our situation and the fact that we are still waiting for Texas Medicaid to process her application. I suggest that since they know our financial situation and her medical status as well as mine that they may wish to contact Texas Medicaid directly and see what they can do to assist them with processing our case so they receive any monies they are actually owed. Ten such letters went out today so by next week those parties will know again what they need to do to help us and themselves.
 
We don't know where she stands on the Social Security Disability deal. We sent all the "expedited" paperwork back and signed numerous releases to allow both the SSA and the state to get her medical records. The entire process for cases like hers is supposed to take about 120 days from start to finish and we think we have crossed the 100 day point.

I also have filed complaints with the Depart of Education regarding Sandi's student loans with NELNET and GREAT LAKES. In both cases they have refused to work with us and have ignored documentation from last December to last week sent by us as well as other parties. Instead, both continue to harass us with dunning notices and robo calls. Why they think that does anything when they know our situation I have no idea, but, they stupidly keep beating their head against the walls. Whether complaining to the Department of Education, as we had to do in the past on both companies in order for them to get their customer service act together, will do any good this time, I don't know. But, having given the fools at both places plenty of opportunity to get things straightened out and suffering epic failure from both of them, it seemed time to start screaming blood murder about their stupidity.

And the beat goes on........


No comments:

Post a Comment