You may have heard Ann Rice is one of a number of authors pushing a petition regarding reviews at Amazon. Personally, I am against the petition because complaints to them in the past have created new issues. Petitions to Amazon have a tendency to backfire in unexpected ways.
In a piece titled "Your book sucks: are authors being bullied with one-star Amazon reviews?" by Hayley Campbell both sides of the issue are considered. You can read it here.
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