Saturday, July 18, 2015

Denied for Texas Medicaid while being Harassed by RADIOLOGY CONSULTANTS OF NORTH DALLAS

About a week ago I signed paperwork for the MASH Unit on behalf of Texas Oncology to concoct us to see if we qualified for Texas Medicaid. I already knew we didn't as we have never qualified since Scott turned 18. Once your child turns 18 the parents don't qualify for anything even when a terminal illness is involved. But, Texas Oncology needed the denial to see if we could possible qualify for any nationwide charity situation.

It took them the week to call, but they finally did. It took them about a minute to determine, solely based on what Sandi and I receive via Social Security Disability that we do not qualify for anything. Though our income is less than 18k a year, under state law, we make too much. They will be notifying Texas Oncology that we don't qualify. No surprise there.

But, the revolting surprise of the day comes by way of RADIOLOGY CONSULTANTS OF NORTH DALLAS and their collection agency D/B/A RS CLARK AND ASSOCIATES, INC working out of a PO BOX in Dallas. Not only is the letter not signed by anyone, the letter does not a physical location for the business which is required under both state and federal law. Despite paying what was owed and providing proof of the actual amount owed month ago, and sending them proof every time they tried to fraudulently bill us for money we did not owe, RADIOLOGY CONSULTANTS OF NORTH DALLAS has done it again by way of RS CLARK AND ASSOCIATES, INC.

 Obviously, I will be sending their collection agency  the standard cease and desist letter which will put them on the thirty day clock to comply or risk my bringing it to the attention of federal and state authorities.

Normally, this kind of stupidity especially with RADIOLOGY CONSULTANTS OF NORTH DALLAS which has had a long history the past three years plus of screwing up bills, losing payments, filing false stuff with collections, does not bug me. I am used to the nonsense and none of it matters because our credit is trashed and Sandi is terminal. We are not buying a new car, a house, or going anywhere so threatening our credit---credit that we don't have anyway---  as today's unsigned form letter does from the collection agency is meaningless. And I have learned over the past several years that none of these collection agencies ever bother to check out what the creditor is claiming. If these fools had, they would have known not to take the account and attempt to bill us.


But, the timing today serious sucks. We have gone through hell the last few weeks and I am very tired of those who should be doing their best to help us deliberately making things harder than they have to be. While many want to blame the ACA for rising healthcare costs and everything else, the real problem is medical providers that can't handle their billing systems properly, can't correct their errors, and have no idea what they are doing while causing needless stress and harm to the very customers who need them the most.

4 comments:

  1. We went through this kind of thing with a collection agency some years ago. Very frustrating and not what you need right now.

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  2. Kevin, you should contact the Attorney General of Texas, Ken Paxton. His website is at

    https://www.texasattorneygeneral.gov/agency/about-texas-attorney-general-ken-paxton

    On the plus side, he is apparently near you as he goes to church in Plano. I have to say that, from what I've seen looking around on the internet, the guy sounds like a real asshole. But his staff could make those people quit sending out wrong bills & threatening you guys. A phone call or letter from the Attorney General would give them quite a scare!!!

    Our best to you, Sandi & the boys. Take care.


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  3. No point as his office is worthless for assisting consumers. One has to file federal complaints as we have learned over the years because the Texas AG is no help.

    According to local media they expect indictments against him to be handed down any day now from a grand jury on various issues.

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  4. Kevin, you should just report the agency. We always pay our bills on time, but Radiology Associates screwed up our bill and while THEY OWED US they kept harassing us for payment a year or so back. Extremely annoying and you can't reason with them. I'm sorry you've had such a terrible week and hope next week improves.

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