Dallas Morning News Newspaper and Bad Customer Service

Just days after I paid my most recent error filled bill with the correct amount as their new billing system is an epic failure, the Dallas Morning News staff has made their final billing error. They closed my account without any warning or discussion. Having been a subscriber since 1982 as they have steadily shrunk the paper I guess I was no longer wanted or needed.

E-Mail Down

Apparently Verizon has an issue as the e-mail system seems to be down. Not only can I not get my e-mail through Thunderbird like I normally do, I can't access e-mail on the Verizon website. All I get on site is error notices. Something is clearly wrong on their end. So, if you have sent me something since sometime yesterday evening (after 8 my time) and are awaiting a response, I am not only sick, but the e-mail is sick too.

My alternative e-mail of kevinrtipple at yahoo.com still works so send it over there if it is urgent.

Hopefully, things will be working right later today.


11:40 AM UPDATE---
The first step is recognizing the problem. I now see this on the Verizon homepage more than five hours after I discovered my e-mail was not working----- "Unfortunately, our Email system is temporarily unavailable for some users. We are working on fixing the problem, please check back later."